Description
Online budgeting tools have
significant potential for growth. Just over half of the internet population
show an interest in using this type of service in the future. Under-45s and
higher earners are much more likely than average to see the appeal of tools
that help them to keep track of their finances.
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Introduction
Abbreviations
Fieldwork methodology
Executive Summary
Trends in lending
Consumer credit lending increased in
2012
Figure 1: Gross and net unsecured
lending to individuals, January 2004-May 2013
Mortgage lending remains flat in
2012
Figure 2: Gross and net mortgage
lending, 2007-12 (seasonally adjusted)
Credit ownership
Three quarters owe money on some
form of credit
Figure 3: Types of credit on which
money is owed, April 2013
Level of debt and appetite for
credit
A fifth are planning to use credit
over the next 12 months
Figure 4: Expected use of credit
over the next 12 months, April 2013
Most people are coping with their
debts
Figure 5: Level of outstanding
unsecured debt, April 2013
Two fifths have seen their debts
increase over the last three years
Figure 6: Change in debt levels over
the last three years, April 2013
Attitudes towards credit and debt
Negative views of using credit
persist
Figure 7: Attitudes towards
borrowing money and debt, April 2013
Scope to expand money management and
budgeting activities
Figure 8: Consumer interest in using
money management and budgeting tools, April 2013
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