Friday, 4 July 2014

New Released Health And Fitness Clubs In UK 2014: Global Industry Analysis, Size, Share, Growth, Trends and Forecast

MarketResearchReports.Biz presents this most up-to-date research on "Research Report On Health And Fitness Clubs" In UK 2014

Operators are going to have to start looking at ‘infilling’ with smaller clubs in the same way that the major supermarket chains have switched to building smaller convenience stores serving local neighbourhoods.

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Table of Content

Introduction

Definition
Abbreviations

Executive Summary

The market
Figure 1: UK health and fitness club market, 2009-19
Market factors
Figure 2: Trends in inflation and average weekly earnings, January 2009-April 2014
Companies, brands and innovation
Figure 3: Leading UK health and fitness club operators, by number of members, 2014
The consumer
Consumers and their BMI
Figure 4: Consumers’ BMI, April 2014
Health and fitness club usage
Figure 5: Health and fitness club usage, April 2014
Health and fitness club payment methods
Figure 6: Health and fitness club payment methods, April 2014
Health and fitness club brand usage
Figure 7: Health and fitness club brand usage, April 2014
Health and fitness club brand consideration
Figure 8: Health and fitness club brand consideration, April 2014
Health and fitness club brand attributes
Figure 9: Health and fitness club brand attributes, April 2014
Interest in new products/services from health and fitness chains
Figure 10: Interest in new products/services from health and fitness clubs, April 2014
Amount consumers are willing to pay for additional products/services
Figure 11: Amount consumers are willing to pay for additional products/services from health and fitness clubs, April 2014
Attitudes towards health and fitness clubs
Figure 12: Attitudes towards health and fitness clubs, April 2014
What we think

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Issues and Insights

Are the days of the mega-clubs over?
The facts
The implications
How much further can the budget sector grow?
The facts
The implications
How can clubs increase revenues from existing members?
The facts
The implications
How can clubs generate revenue from non-users?
The facts
The implications

Trend Application

Trend: Life Hacking
Trend: Make it Mine
Mintel futures: Access Anything, Anywhere

Market Drivers

Key points
Signs of progress on obesity?
Figure 13: Trends in BMI of adults in England, by gender, 2009-12
Children’s BMI levelling off too
Figure 14: Trends in BMI of children in England, by gender, 2009-12
Economic recovery in the air
Figure 15: Trends in quarterly GDP, Q1 2008-Q3 2014
Household budgets still under the cosh
Figure 16: Trends in inflation and average weekly earnings, January 2009-April 2014
Utility price rises put pressure on margins
Figure 17: Average price of fuels purchased by non-domestic consumers in the UK*, 2009-13
Figure 18: Carbon emissions of leading health and fitness club operators, 2011/12 and 2012/13
Digital devices transform the fitness landscape
Figure 19: Electronic products/services have at home, September 2012 and December 2013
Youth unemployment falls but still an issue
Figure 20: Unemployment rates, by age band (seasonally adjusted), 2009-14
Physical activity removed from QOF

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Who’s Innovating?

Key points
Further cycling studios launched
Fitness technology moves forward
Train Fitness customises service and cost
Pay less the more you go
Clubbing made good for you
AIF targets Millennials with Snapchat

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Tuesday, 20 May 2014

Research and Markets In Australia Cardiovascular Prosthetic Devices Market Outlook To 2020: Research Background & Research Ideas

MarketResearchReports.Biz presents this most up-to-date research on "Research Report In Australia Cardiovascular Prosthetic Devices Market Outlook To 2020"  

"Australia Cardiovascular Prosthetic Devices Market Outlook to 2020", provides key market data on the Australia Cardiovascular Prosthetic Devices market. The report provides value, in millions of US dollars, and volume (in units) and average price data (in US dollars), within market categories - Cardiac Valve Repairs and Septal Occluders.

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The report also provides company shares and distribution shares data for each of these market categories, and global corporate-level profiles of the key market participants, pipeline products, and news and deals related to the Cardiovascular Prosthetic Devices market wherever available.

The data in the report is derived from dynamic market forecast models. GlobalData uses epidemiology and capital equipment-based models to estimate and forecast the market size. The objective is to provide information that represents the most up-to-date data of the industry possible.

The epidemiology-based forecasting model makes use of epidemiology data gathered from research publications and primary interviews with physicians to establish the target patient population and treatment flow patterns for individual diseases and therapies. Using prevalence and incidence data and diagnosed and treated population, the epidemiology-based forecasting model arrives at the final numbers.

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Capital equipment-based forecasting models are done based on the installed base, replacements and new sales of a specific device/equipment in healthcare facilities such as hospitals, clinics and diagnostic centers. Data for average number of units per facility is used to arrive at the installed base of the capital equipment. Sales for a particular year are arrived at by calculating the replacement units and new units (additional and first-time purchases).

Extensive interviews are conducted with key opinion leaders (KOLs), physicians and industry experts to validate the market size, company share and distribution share data and analysis.

Scope

- Market size for Cardiovascular Prosthetic Devices categories - Cardiac Valve Repairs and Septal Occluders.
- Annualized market revenue (USD million), volume (units) and average selling price ($) data for the market categories. Data is provided from 2005 to 2012 and forecast to 2020.
- 2012 company shares and distribution shares data for the market category.
- Global corporate-level profiles of key companies operating within the Australia Cardiovascular Prosthetic Devices market.
- Key players covered include Medtronic, Inc., Edwards Lifesciences Corporation, St. Jude Medical, Inc. and Sorin Group.

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Reasons to buy

- Develop business strategies by identifying the key market categories and segments poised for strong growth in the future.
- Develop market-entry and market expansion strategies.
- Design competition strategies by identifying who-stands-where in the market.
- Develop investment strategies by identifying the key market segments expected to register strong growth in the near future.
- What are the key distribution channels and whats the most preferred mode of product distribution - Identify, understand and capitalize.


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Monday, 19 May 2014

Belgium Market: Telecoms, IP Networks, Digital Media Analysis, Size, Share, Growth, Trends and Forecast 2014

MarketResearchReports.Biz presents this most up-to-date research on "Research Report On Telecoms, IP Networks, Digital Media Market" In Belgium Analysis, Size, Share, Growth, Trends and Forecast Research Report
   
Belgium’s medium-sized telecom market benefits from comprehensive DSL and cable networks which both provide near national coverage. There is a strong cable-TV sector, and effective competition in the broadband and mobile telephony markets. Broadband penetration has made considerable progress in recent years, largely thanks to regulatory measures to promote wholesale and bitstream access.

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The mobile market is served by three main operators and a growing number of MVNOs. All three MNOs have upgraded their networks with HSPA technology, while LTE services are now widely available. Mobistar in April 2014 became one of the first operators globally to complete trials of LTE-A technology combining 1800MHz and 800MHz spectrum, delivering data above 200Mb/s. Mobile TV offerings are available but have yet to make an impression on consumers.

In the broadband sector there is effective competition between the DSL and cable platforms, though prices remain relatively high since the take-up for unbundled loops is low the incumbent Belgacom remains the dominant DSL provider. Network investments from Telenet, deploying DOCSIS 3.0, and from Belgacom with its hybrid fibre/VDSL network have greatly improved the availability of faster services in recent years. Related to this development is the growing popularity of bundled services offerings among consumers, and the efforts among telcos to offer the full range of services.

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The broadcasting sector is characterised by language variations to accommodate the French and Walloon regions. Analogue broadcasts have been switched off nationally, allowing for digital dividend spectrum to be auctioned in late 2013 for mobile broadband services.

This report provides data and analysis on key aspects of the Belgian telecom market. It assesses the latest statistics on fixed-network infrastructure and services, and reviews key regulatory issues, noting the status of interconnection, local loop unbundling, number portability and carrier preselection. The strategies and operating performance of the major operators are also profiled. It also considers the mobile market, providing the latest statistics on the main players, as well as the most recent developments on HSPA and LTE rollouts, as well as emerging data markets and data services such as SMS and mobile TV. ARPU and 3G forecasts to 2015 are also provided. In the fixed and wireless broadband markets the report details developments in technologies including VDSL, vectoring DSL, DOCSIS.30, FttX, WiFi, FWA and WiMAX.

Table of Contents

1. Key Statistics

2. Telecommunications Market
2.1 Overview of Belgium’s telecom market

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3. Regulatory Environment
3.1 History
3.1.1 EU regulatory framework
3.1.2 Revised NFR
3.2 Regulatory authority
3.2.1 Belgian Institute for Posts and Telecommunications (BIPT)
3.3 Telecom sector liberalisation in Belgium
3.3.1 Privatisation of Belgacom
3.3.2 Interconnect
3.3.3 Access
3.3.4 Number Portability (NP)
3.3.5 Carrier PreSelection (CPS)
3.3.6 Wholesale Line Rental (WLR)

4. Fixed Network Operators
4.1 Overview of operators
4.2 Belgacom
4.2.1 Company overview
4.2.2 Company statistics
4.3 COLT Telecom NV
4.4 Mobistar
4.4.1 Company overview
4.4.2 Company statistics
4.5 Scarlet (formerly KPN Belgium)
4.6 Tele2 Belgium
4.7 Telenet
4.7.1 Company overview
4.7.2 Company statistics

5. Telecommunications Infrastructure
5.1 National telecom network
5.2 Next Generation Network (NGN)
5.3 International infrastructure
5.4 E-Health services
5.5 Cloud services


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Thursday, 15 May 2014

Mobile Demand Market Industrial Report In France 2015: Mobile Subscriptions By Operators

France Mobile Demand Market To 2015: Mobile Subscriptions By Operators

"France Mobile Demand Market to 2015: Mobile Subscriptions by Operators" report provides a top-level overview and detailed insights into the operating environment for mobile operators. It is an essential tool for companies active across the telecom value chain in France and for new companies that may be considering entering the market.

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Key Findings

- Demographics - Statistical data on France population, households, businesses, nominal GDP, nominal GDP per Capita, consumer price inflation, exchange rates (local currency and US dollar)
- France mobile penetration rates covering: Main lines, mobile users, mobile subscriptions by type and mobile demand users
- Mobile subscriptions by operators: Total number of mobile subscriptions by network operators and MVNOs
- Mobile subscriptions by package type - Insights into Prepaid/Post-paid subscriptions and mobile churn
- Mobile ARPS by operator and subscription type
- Total mobile revenues in France.

Synopsis

This report offers a concise breakdown of France operating environment, with both historic data and forecasts to 2015. The report contains quantitative data which covers:

- Demographics - data on France population, households, businesses, nominal GDP, nominal GDP per Capita, consumer price inflation, exchange rates (local currency and US dollar)
- France mobile penetration rates covering: Main lines, mobile users, mobile subscriptions by type and mobile demand users
- Mobile subscriptions by operators: Total number of mobile subscriptions by network operators and MVNOs
- Mobile subscriptions by package type - Insights into Prepaid/Post-paid subscriptions and mobile churn
- Mobile ARPS by operator and subscription type
- Total mobile revenues in France.

Since 1986, Pyramid Research has compiled an extensive database on the telecommunications markets in Asia, Africa, the Middle East, Europe, North America and Latin America. The core components of this database mainly include:
Regulatory
- Interviews with top officials at regulatory agencies.
- Statistical data published by governments and regulatory agencies.
- Copies of telecom laws and amendments.
- Copies of tariff schedules, interconnection regulations and universal service requirements.
Operators
- Interviews with key officials in strategic planning, marketing, network planning and financial planning.
- Extensive surveys conducted with operators to determine key network statistics, investment, technology rollout plans, subscribers by service, tariff plans and service offerings.
- Internal statistics and bulletins published by operators.
Vendors
- Interviews with key officials within vendors both at in-country offices and in-company headquarters.

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Table of Contents

1 INTRODUCTION
1.1 What is this Report About?
1.2 Definitions

2 DEMOGRAPHICS
2.1 France Population, 2009 15F
2.2 France Households, 2009 15F
2.3 France Businesses, 2009 15F
2.4 France Nominal GDP (US$ m), 2009 15F
2.5 France Nominal GDP per Capita (US$), 2009 15F
2.6 France PPP Adjusted GDP per Capita (US$), 2009 15F
2.7 France Consumer Price Inflation (%), 2009 15F
2.8 Exchange Rate (EUR) / US$, 2009 15F

3 MOBILE PENETRATION OF POPULATION
3.1 France Main Lines, 2009 15F
3.2 France Mobile Users, 2009 15F
3.3 France Mobile Subscriptions by Type, 2009 15F
3.4 France Mobile Demand Users, 2009 15F

4 MOBILE SUBSCRIPTIONS BY OPERATORS
4.1 France Total Mobile Subscriptions - Network Operators, 2009 15F
4.2 France Total Mobile Subscriptions - MVNOs, 2009 15F

5 MOBILE ARPS
5.1 France Mobile ARPS by Operator, 2009 15 F
5.2 France Mobile ARPS by Subscription Type, 2009 15 F
5.3 France Mobile ARPS by Subscription Type, 2009 15 F

6 MOBILE REVENUES
6.1 France Total Mobile Revenues, 2009 15F

7 APPENDIX
7.1 About Pyramid Research
7.2 Disclaimer

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List of Tables

Table 1: Definitions
Table 2: French Population, 2009 2015F
Table 3: French Households (000), 2009 2015F
Table 4: French Businesses (000), 2009 2015F
Table 5: French Nominal GDP (US$ m), 2009 2015F
Table 6: French Nominal GDP per Capita (US$), 2009 2015F
Table 7: French PPP Adjusted GDP per Capita (US$), 2009 2015F
Table 8: French Consumer Price Inflation (%), 2009 2015F
Table 9: Exchange Rate (EUR) / US$, 2009 2015F
Table 10: French Main Lines (%), 2009 2015F
Table 11: French Mobile Users (%), 2009 15F
Table 12: French Mobile Subscriptions (%), 2009 15F
Table 13: French Mobile Demand Users (%), 2009 15F
Table 14: French Total Mobile Subscriptions - Network Operators (000), 2009 2015F
Table 15: French Total Mobile Subscriptions - MVNOs (000), 2009 2015F
Table 16: French Mobile ARPS by Operator (US$/month), 2009 2015 F
Table 17: French Mobile ARPS by Subscription Type (US$/month), 2009 2015 F
Table 18: French Mobile ARPS by Subscription Type (US$/month), 2009 2015 F
Table 19: French Total Mobile Revenues (US$m), 2009 2015F

List of Figures

Figure 1: French Population, 2009 2015F
Figure 2: French Households (000), 2009 2015F
Figure 3: French Households (000), 2009 2015F
Figure 4: French Nominal GDP (US$ m), 2009 2015F
Figure 5: French Nominal GDP per Capita (US$), 2009 2015F
Figure 6: French PPP Adjusted GDP per Capita (US$), 2009 2015F
Figure 7: French Consumer Price Inflation (%), 2009 2015F
Figure 8: Exchange Rate (EUR) / US$, 2009 2015F
Figure 9: French Main Lines (%), 2009 2015F
Figure 10: French Mobile Users (%), 2009 15F
Figure 11: French Mobile Subscriptions (%), 2009 15F
Figure 12: French Mobile Demand Users (%), 2009 15F
Figure 13: French Total Mobile Subscriptions - Network Operators (000), 2009 2015F
Figure 14: French Total Mobile Subscriptions - MVNOs (000), 2009 2015F
Figure 15: French Mobile ARPS by Operator (US$/month), 2009 2015 F
Figure 16: French Mobile ARPS by Subscription Type (US$/month), 2009 2015 F
Figure 17: French Mobile ARPS by Subscription Type (US$/month), 2009 2015 F
Figure 18: French Total Mobile Revenues(US$m), 2009 2015F


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Wednesday, 14 May 2014

Global Nutrition Supplement Market Trends, Estimates And Forecasts Report 2014: Global Business Survey

Global Nutrition Supplement Market Report: 2014 Edition

A dietary supplement, also termed as food supplement or nutrition supplement, is a concoction of several vitamins, minerals, fiber, fatty acids, amino acids and other trace elements, meant for supplementing the diet and supplying nutrients that may be absent in a person's diet or may not be consumed in sufficient quantities. Nutrition supplements can be consumed in form of pill, capsule, tablet, or liquid form. There are three primary nutrition supplement requirements: Lifestyle, Preventive and Proactive, and Clinical. Wellbeing, vitality, beauty and energy together compose lifestyle requirement; infant nutrition, age related, weight management form preventive and proactive requirement while clinical requirements are composed of medical food, nutrigenomics, etc. However, numerous supplements have active ingredients that impose strong biological effects in the body. The respective property could render them potentially hazardous in various situations and hurt or complicate one’s health.

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Dietary supplements have been broadly segmented into six product types: Vitamins, Herbs and Botanical, Sports Nutrition, Minerals, Meal Replacements and others. Each of the product categories has its own significance for the human body and deficiency of any these essential products can lead to diseases and disorders. Vitamins are organic substances vital for the body and are required for maintenance and proper functioning of every organ in the body. There are 60 minerals found in the body, 22 of which are considered essential for good health. Products falling under sports nutrition category include tablets, powders, nutrition bars and drinks formulated to enhance physical activity. Other products encompass glucosamine, melatonin, probiotics, docasahexanenoic acid (DHA), fish oils and shark cartilage, coenzyme Q10 (Co-Q10), amino acids and homeopathic remedies.

The key factors driving growth of the global nutrition supplement industry include ameliorating economic conditions, accelerating aging population, rising urban population, increasing life expectance rate, and escalating number of vitamin tests. Some of the noteworthy trends and developments of this industry include growing prevalence of dietary supplements, increasing demand for liquid dietary supplements, rising focus on infant nutrition and focus on novel nutrition ingredients. The intense competition prevailing among various small and large scale players in the global nutrition supplement industry has been studied on the basis of its product segments.

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The global and region wise analysis of the nutrition supplement industry along with a study of the global nutrition market is presented in this report. The nutrition supplement market has been studied on regional level covering three major nutrition supplement segments: vitamin, sports nutrition and minerals. In addition to this, next five year forecast of nutrition supplement industry for each region has been incorporated in the report. The report offers a detailed analysis of the global and regional nutrition supplement industry along with company profiles and business strategies of major nutrition supplement market players, i.e. Atrium innovation Inc, Glanbia Plc, NBTY Inc, and Herbalife Ltd, operating in the global marketplace.

Table of Content

1. Overview
1.1 Categories of Nutrition Supplements
1.2 Components of Nutrition Supplements
1.3 Risks Associated with the Use of Nutrition Supplements
1.4 Regulation of Dietary/Nutritional Supplements
1.5 Supply Chain Analysis

2. Market Size
2.1 Global Nutrition Industry
Market Value
Market Segmentation
Market Forecast
2.2 Global Nutrition Supplement Industry
Market Value
Market Segmentation
Regional Breakdown
Market Forecast
2.2.1 Global Vitamin Industry
Market Value
Regional Breakdown
Market Forecast
2.2.2 Global Sports Nutrition Industry
Market Value
Regional Breakdown
Market Forecast
2.2.3 Global Minerals Industry
Market Value
Regional Breakdown
Market Forecast
2.3 North American Nutrition Supplement Industry
Market Value
Market Forecast
Market Segmentation
Vitamins Market
Sports Nutrition Market
Minerals Market
2.4 Asian Nutrition Supplement Industry
Market Value
Market Forecast
Market Segmentation
Vitamins Market
Sports Nutrition Market
Minerals Market
2.5 European Nutrition Supplement Industry
Market Value
Market Forecast
Market Segmentation
Vitamins Market
Sports Nutrition Market
Minerals Market

3. Market Dynamics
3.1 Growth Drivers
3.1.1 Increasing Global Healthcare Expenditure
3.1.2 Shift from Rural to Urban Regions
3.1.3 Accelerating Aging Population
3.1.4 Increasing Life Expectancy Rate
3.1.5 Ameliorating Economic Conditions
3.1.6 Rising Number of Vitamin D Tests
3.2 Trends & Developments
3.2.1 Rising Prevalence of Dietary Supplements
3.2.2 Increasing Demand for Liquid Dietary Supplements
3.2.3 Increased Acceptance of Infant Nutrition
3.2.4 Focus on Novel Nutrition Ingredients

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4. Competitive Landscape
4.1 Global Analysis
4.2 Regional Analysis
4.2.1 The US
4.2.2 Australia

5. Company Profiles
5.1 Glanbia Plc.
5.1.1 Business Overview
5.1.2 Financial Overview
5.1.3 Business Strategies
Growth through Acquisitions
Focus on Segmental Growth
5.2 NBTY Inc.
5.2.1 Business Overview
5.2.2 Financial Overview
5.2.3 Business Strategies
Advertising Strategy
Product Innovation
5.3 Herbalife Ltd.
5.3.1 Business Overview
5.3.2 Financial Overview
5.3.3 Business Strategies
Improved Product Access
Geographic Diversification
5.4 Atrium Innovations Inc.
5.4.1 Business Overview
5.4.2 Financial Overview
5.4.3 Business Strategies
Focus on Innovation
Growth Strategy


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Monday, 12 May 2014

Chemical Sensors Market Analysis And Forecast 2013 - 2019: Global Business Survey

Chemical Sensors Market - Global Industry Analysis, Size, Share, Growth, Trends And Forecast, 2013 - 2019

Chemical sensors are devices that transform chemical information or data into analytical signals. Commonly chemical signals are in the form of concentration of a sample, component fractions and others. These signals may originate from a reaction or from the physical property of the material to be analyzed. These sensors differ from physical sensors as they analyze chemical, properties, component fraction, signal processing, sample transport and sampling whereas physical sensors provides information of physical properties. Chemical sensors include two basic functioning units namely a receptor and a transducer. Some of the chemical sensors also include third element called separator, for example, a membrane. The receptor receives the chemical information then the transducer transforms the energy into analytical signal.

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The market for chemical sensors can be segmented on the basis of technology such as optical, electrochemical, Semiconductor, catalytic bead and others. These sensors are widely used in automotive, medical, industrial and some other industries. North America and Europe are leading regions for this market whereas Asia Pacific and RoW are expected to show significant demand in near future.

The demand for chemical sensor market is expected to increase due to continued rebound in the production of light vehicles. Similarly, the increasing use of universal exhaust gas oxygen (UEGO) sensors that improve performance and fuel efficiency is also likely to drive the market growth. Growth of medical industry will support the demand for medical chemical sensor. However, the future developments in technologies will drive the development of chemical sensors market.

ABB Limited, Alphasense Limited, Alpha MOS SA, AMETEK Incorporated, Bosch (Robert) GmbH, DENSO Corporation, Delphi Automotive plc., Emerson Electric Company, Heraeus Holding GmbH and  Mine Safety Appliances Company are some of the leading players in this market.

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This research report analyzes this market depending on its market segments, major geographies, and current market trends. Geographies analyzed under this research report include

North America
Asia Pacific
Europe
Rest of the World

This report provides comprehensive analysis of

Market growth drivers
Factors limiting market growth
Current market trends
Market structure
Market projections for upcoming years

This report is a complete study of current trends in the market, industry growth drivers, and restraints. It provides market projections for the coming years. It includes analysis of recent developments in technology, Porter’s five force model analysis and detailed profiles of top industry players. The report also includes a review of micro and macro factors essential for the existing market players and new entrants along with detailed value chain analysis.

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Reasons for Buying this Report

This report provides pin-point analysis for changing competitive dynamics
It provides a forward looking perspective on different factors driving or restraining market growth
It provides a technological growth map over time to understand the industry growth rate
It provides a seven-year forecast assessed on the basis of how the market is predicted to grow
It helps in understanding the key product segments and their future
It provides pin point analysis of changing competition dynamics and keeps you ahead of competitors
It helps in making informed business decisions by having complete insights of market and by making in-depth analysis of market segments
It provides distinctive graphics and exemplified SWOT analysis of major market segments


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New Study: Outsourced Customer Care Services Market Information Management 2013 - 2019

Outsourced Customer Care Services Market - Global Industry Analysis, Size, Share, Growth, Trends And Forecast, 2013 - 2019

The global outsourced customer care services market is growing to fulfill new expectations of end client. Companies are realizing customer experience as the real differentiator rather than the product and services offered by the companies. This makes it difficult for companies to achieve competitive differentiation. In addition, customers are becoming more connected than ever. This acts as a driver for market growth. Modernizing customer experience differ from the traditional customer relationship management (CRM). New opportunities are developing owing to more customization offered by customer care BPO service providers to use their expertise. This is intended for modernizing the customer experience.

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The global outsourced customer care services market is likely to have double digit market growth in near future. Shift towards cloud-based services is likely to profit small and large businesses and assist in entering emerging markets. High demand for mobility is estimated to stimulate the demand for optimization of mobile customer care. This is expected to have a optimistic effect on the market in the next few years.

The need of multi-channel solution development is mounting owing to the rising need for non voice channels in addition with other means of communication. Social customer care channels are expected to offer sizable opportunities for revenue generation to market players. security concerns and data privacy amid end users are vital for driving the adoption of host based customer care such as home agents. Factors such as growing technological advancements and change in consumer behavior are stimulating the need of efficient outsourced customer care services.

The market is segmented by customer care service activity, which includes logistics, Customer relationship management and customer interaction. Customer interaction includes customer care, sales, marketing, technical support and product support. Customer interaction services are widely used by the companies for retaining the customers. Activities in customer interaction service include inbound and outbound calls, email and chat support, lead generation, telemarketing (up selling/ cross selling), technical support, customer helpdesk, billing and collection among others. In present business world, running a customer interaction center is complex owing to involvement of continuously increasing equipment costs, recruiting problems and rapidly changing technological issues. Call center outsourcing offers many companies with the huge opportunities for better customer experience and satisfaction.

Call center outsourcing is able to remove these obstacles which allow a company to pay attention on its primary business activities. Customer interaction services outsourcing help companies to better manage customer relationships, utilize high quality services at cheaper rates, provide 24/7 customer service, decrease costs, manage, maintain and increase market coverage.

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Industry players are focusing at ensuring customer loyalty and customer retention in order to sustain in the market with substantial profit margins. Complying with changing customer requirements effectively and providing multichannel solutions are some of the major criteria for sustainability in the market. Some of the key market players include Teleperformance SA, Stream Global Services, Convergys Corporation, West Corporation and Sykes Enterprises among others.

This research report analyzes this market depending on its market segments, major geographies, and current market trends. Geographies analyzed under this research report include
North America
Asia Pacific
Europe
Rest of the World 

This report provides comprehensive analysis of
Market growth drivers
Factors limiting market growth
Current market trends
Market structure
Market projections for upcoming years
This report is a complete study of current trends in the market, industry growth drivers, and restraints. It provides market projections for the coming years. It includes analysis of recent developments in technology, Porter’s five force model analysis and detailed profiles of top industry players. The report also includes a review of micro and macro factors essential for the existing market players and new entrants along with detailed value chain analysis.

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